Technical Customer Service Administrator

Recruiter
Adecco
Location
Northampton
Posted
18 Apr 2019
Closes
16 May 2019
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

Job Title: Technical Customer Service Administrator
Salary: £21k (commission based after probation)
Start date: ASAP
Job Type: 12-18 month contract with the intention of going permanent
Location: Northampton

Adecco are currently recruiting for a Technical Customer Service Administrator to join our client based in Northampton. This is a permanent opportunity with a great organisation specialising within the engineering sector. The role is paying £21,000 per annum with start dates available ASAP.

Role
You will be taking calls from existing customers on products the company have provided to assist in troubleshooting any issues that may have arisen
Providing technical knowledge to the best of your ability whilst upselling products on the phone
Running daily reports to identify new business opportunity
Actively following up on leads to work towards team sales targets
Providing quotations on products that customer would like to order
Working on strategic plans and campaigns within different industry markets

The ideal candidate:

Experience within customer service/administration
Strong knowledge within engineering
technical background
Excellent levels of customer service
Good ability to pick up product knowledge in a timely manner
Ability to work as part of a team

Should you have the required background and experience for this position please apply or send your most up to date CV across in order to be considered for this position.

If you have any questions please contact Amy on .

If you have not heard from us within 7 days, then unfortunately your application has been unsuccessful.

Adecco are an employment agency and is an equal opportunities employer.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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