Junior Product Support Engineer
Airbus Cyber Security is a European specialist in cyber security. Our mission is to protect governments, military and essential national infrastructure enterprises from cyber threats. We are over 700 experts based across our main locations in France, Germany and the UK, each with a Security Operating Centre, we also operate in the US and the Middle East. We provide a global cyber defence approach that aims to protect, detect and respond to cyber threats with a portfolio including managed security services, industrial control system offerings, encryption, key management and consultancy services. Our goal: Protect our customers and support their needs with cyber security products. We are passionate about cyber security. If you share our passion, we want to speak with you. Job description: An exciting opportunity has arisen for a Product Support Engineer within Airbus Cyber Security in Newport, South Wales. This role is available because of the expansion of the product support team and reports directly to Product Support Manager within Airbus Cyber Security. Are you looking for challenging tasks in a company with some of the most fresh cyber security technology and services? Integration into an international network of cyber security experts across and outside of Europe? Would you like to participation in Europe-wide projects as prime supplier? We can offer you all of this and more… • Exciting development opportunities and perspectives within Airbus as a global player • An attractive company pension scheme • Airbus Group success share scheme • An range of additional benefits medical, dental and vision insurance • Flexible working hours Tasks • You will respond to customer queries and issues, where required investigating and reproducing the reported problems. • You will also visit customer sites with other members of the team to perform tasks such as investigating issues and installing upgrades. • The role covers multiple cryptographic products and requires working closely with other departments such as the sales, marketing, development teams, each day will be different. We are looking for an entry-level/graduate with 0-2 years of experience in an engineering role. You need to be keen and enthusiastic to learn, have good problem solving skills, and strong communication both verbal and written. Training will be provided to you. Seeked profile: • IT related degree • Networking knowledge • Programming knowledge • Cryptography/Security • Willing to be ‘On-Call’ • Driving License Because of the nature of work undertaken, these positions are required to meet special nationality rules and therefore these vacancies are only open to sole British Citizens. If you who meet this criteria you will also undergo security clearance vetting, if not already security cleared to a minimum SC level We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Please apply for this vacancy online at our careers site ( ) with your CV attached. By submitting your CV or application you are consenting to Airbus Group using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.