Senior Payroll administrator

Recruiter
Sheridan Maine
Location
Coventry
Posted
17 Apr 2019
Closes
16 Jun 2019
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Sheridan Maine are recruiting for an Senior Payroll to join there beautiful office based on the edge of coventry (near to birmingham airport) to administrator and manage a Nationwide client of the busienss.

The Role

The Payroll consutant will handle all payroll queries and administor end to end monthly payroll , the approach is to provide expert assistance to a sensitive client in a well establish and quality lead team.

Delivery Key responsibility:

- Works as the first point of contact for one of the businesses biggest and most sensitive accounts. :
- Handles and tracks incoming calls, e-mails, faxes
- Manages the escalation process
- Categorises and prioritizes queries, requests and issues
- Works as the first escalation level for prefered customers
- Responds to information or enquiry requests requiring a significant level of expertise:
- Responds to complex HR and labour legislation questions
- Analyses and solves client's questions, problems and / or requests efficiently and effectively

Experience Required:

- Payroll & SAP expertise is essential
- Good analytical skills - to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another.
- Gathering information and problem solving - look at existing issues and interact with others to find adequate solutions
- Good communicator and customer oriented - to be able to identify and understand the customer's needs.
- Well organized and planned, schedules time effectively and uses efficient work methods and tools
- Detail oriented, thorough and focused on all aspects of the job to ensure accuracy
- Teamwork - to be able to work with colleagues to achieve targets and objectives
- Ability to work under pressure, remains calm, objective and controlled in responding to urgent or demanding situations

Offer

This is a fantastic location with prestigeous offices, there is an onsite gym and other benifits within the company.

Salary: £26,000 - £30,000 DOE Plus excellent benefits.

If this Payroll position sounds like you, then please forward your CV to

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