IT Support Engineer

Mane Contract Services
18 Apr 2019
10 May 2019
Contract Type
Full Time
Mane are recruiting for a IT Application Support Engineer to work on a 3 month rolling contract in Lincoln.

IT Application Support Engineer for Linux and Engineering Applications. We are recruiting an IT Applications Support Engineer to join our clients IT team based in Lincoln, supporting the Industrial Turbomachinery business. You will be responsible for the administration and support of our Linux environment, as well as defining and developing solutions for other legacy engineering applications


• Resolution of system faults according to defined SLAs (2nd and 3rd line support)

• Management of Security updates and alerts in accordance with InfoSec regulations

• Maintaining software levels and patches to our clients standards for applications and servers. Whilst maintaining minimal impact on the business

• Liaise with third party support partners to assist with resolution of Linux issues

• Delivery of technical scope documents for replacements of legacy applications

• Support of IT projects and implementation of new IT solutions to timescale and budget

• Change management communication as appropriate

• Maintenance and administration of SQL databases, including administration of scheduled jobs and back-ups


• Qualification in an IT or IT related discipline.

• Understanding of IT development methodology and standards


• Linux clustered solutions and server administration

• Extensive IT knowledge (applications, operating environments, platform technologies, software development and configuration, and IT Infrastructure)

• Experience and understanding of Engineering and/ or manufacturing environments

• Customer Management experience and appropriate soft skills

• Working collaboratively with international teams


• Expert knowledge of Linux and SQL including administration, scripting and problem solving

• Good knowledge of clustered solutions

• Good planning and execution skills for software upgrade/changes

• Support call and change management experience

• Application development, experience of Visual Basic and SQL


• Team player

• Change orientation

• Good interpersonal and support skills

• Good analysis and structured approach to problem solving

If you are an IT Support Engineer with Linux experience please apply to this role

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