ICT Technician - Southampton

18 Apr 2019
10 May 2019
Contract Type
Full Time
ICT Technician - Southampton

Job type- Full time, permanent

Salary- £23,011

Hours- 35 per week (+5 hours paid lunch)

Location- Southampton

We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities and reducing crime. Last year alone we helped support, house, educate, advise and speak out for 38,000 disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.

Who we are looking for?

Totton College as part of Nacro, are looking to appoint an ICT Technician to assist the IT Services Manager in supporting the college in the maintenance and upkeep of its ‘IT Infrastructure’ and delivery to customers

Duties and responsibilities include but are not limited to:

To provide IT related technical support to all users of college IT Systems
To take requests of ICT support by differing medium (phone, email etc), and record in the college helpdesk ticket system for records and auditing purposes.
To provide 1st and 2nd line support, to meet the ICT support policies currently in place, or provide assistance to any 3rd party provider to allow them to carry out their needs for the business.
To provide regular updates to staff to allow for the management of their requests.

For a full job description please click

For a full person specification please click


Nacro is currently in discussions with Unite the Union with regards to proposed changes to our annual leave entitlement for all new staff who join the organisation from the 1st April 2019 onwards.

As of this date our proposal is as follows:

25 days annual leave (plus statutory holidays) rising by 1 extra day of annual leave for each complete year of service until a maximum of 30 days annual leave (plus 8 statutory holidays) is reached at 5 years of service Pro rata for part time employees.

The annual leave arrangements will be set out fully in the offer of employment.

Please apply online

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