House Exchange Coordinator

Recruiter
Clarion Housing Group Limited
Location
Norwich
Posted
18 Apr 2019
Closes
03 May 2019
Sector
Charity
Contract Type
Permanent
Hours
Full Time

The House Exchange Coordinator will provide an efficient service to landlord and tenant customers as well as marketing support. You'll be responsible for delivering customer research, analysis and insights for the House Exchange team. You'll also be tasked with supporting the delivery of technical developments and arranging events and conferences.

Some of the key responsibilities for the role include:

  • Deal with enquiries from customers and participating landlords: provide effective, courteous responses to customer enquiries whether in writing, by telephone/e-mail or in person referring matters to the Senior Partnership Manager as appropriate.
  • Arrange Conference, product demonstrations & Meetings: organising demonstrations & events, book venues, organise catering, prepare agendas, collate and distribute papers, type minutes, record attendance and assist with presentation of documents.
  • Promote and market House Exchange; supporting the activity of the New Business Initiatives Manager by making follow-up calls to potential customers, undertaking mail-outs and e-marketing campaigns and other promotional activity including attendance at events and exhibitions as appropriate.

You will need to be self-motivated with great interpersonal and organisational skills and be credible and comfortable dealing with people across all levels of an organisation. You will need to be a clear and compelling communicator with strong listening skills and a great attention to detail.

You will be proactive and personable in nature with excellent communication skills, particularly face to face, and possess a genuine desire to make a difference. You'll enjoy working within a team but still work on your own initiative.

If you have strong analytical skills with the ability to identify appropriate data and trends, we want to hear from you.

Closing Date: Friday 26th April 2019 at midday

Interviews will be held on 7th May 2019

For further details on this vacancy, and to apply, please visit our website via the button below.

Clarion Housing Group

Clarion Housing Group comprises the country's largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.

The Group's housing association, Clarion Housing is the largest social landlord in the country with 360,000 residents.

We have ambitious plans to build 50,000 new homes over 10 years, with a commitment that two thirds of the programme will be affordable housing.

The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people

Clarion Housing Group is committed to having a diverse and inclusive workforce.

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