Club Manager - Maternity Cover - Andover

Recruiter
Snap Fitness
Location
Andover
Posted
18 Apr 2019
Closes
24 Apr 2019
Sector
Healthcare
Contract Type
Permanent
Hours
Full Time
Club Manager - Maternity Cover - Andover

We have an opening for a Club Manager to join the team and lead the team here at Snap Fitness in Andover .

This is an exciting opportunity to join a young, dynamic company with a large roll out plan in place.

Title : Club Manager

Club Location : Andover, Hampshire

Responsible to : Head of Operations

Salary : Competitive Basic & Bonus

Overview and Objectives:

The Club Manager is the key role in Snap Fitness clubs, responsible for overall day to day management of all operations. Working closely with the Head of Operations and MD, the position will have full accountability and authority for all operational aspects and management of staff, including sales, marketing and general administration.

Key Relationships :


Franchise Owner
Head of Operations
Snap Fitness UK Head Office


Key accountabilities that are part of the role:

Membership Sales & Retention


Driving club growth through quality membership sales
Increasing member retention through member engagement.
Tracking and reporting on various sales ratios
Developing and following up on Assistant Manager’s sales performance


Marketing & Community Activities


Execution of National marketing initiatives
Local area marketing planning and execution
Generation of community focused initiatives
Maintaining best practice digital presence


Club operations and presentation


Reconciling monthly membership billings
Chasing outstanding debtors
Maintaining club presentation to the highest possible standard
Maintaining equipment functionality and servicing


Management of Personal Trainers & Group Fitness instructors


Recruitment of professional personal trainers (sub-­‐contracted)
Assistance in marketing and development of personal trainers
Design and maintain weekly Group Fitness timetable
Recruit and retain top quality fitness instructors


Key Performance Indicators:


Net Membership Growth
Retention Rate
Club Audit Results
Customer Satisfaction
PT Engagement & Group Fitness Attendance


Selection Criteria:


Background in Gym Management–heavy emphasis on sales
Previous administration experienced preferred
REPS Level 3 qualified preferred but not required
Enthusiastic, empathetic and conscientious personality a must

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