Technical Consultant

Recruiter
Fresh Recruits
Location
Westbourne
Posted
17 Apr 2019
Closes
05 May 2019
Contract Type
Permanent
Hours
Full Time
Job Title: Technical Consultant Job Type: Full Time, Permanent Location: Bournemouth Salary: DOE This is an exciting opportunity for a Technical Consultant to join this independent organization based in Bournemouth. MAIN RESPONSIBILITIES: Pre and post sales professional services for direct and indirect customers and resellers on all Tier 1 and Tier 2 products in the company portfolio including but not limited to demonstrations, POC, installation, training, first line support, File Transfer consultancy Managing support tickets to deliver customer satisfaction and in line with quality measures Manage the delivery of technical projects Technical writing such as top tips, blogs, RFP responses Ownership and maintenance of the demo systems, split of products agreed with Technical Manager including ensuring licences are current, software is up to date and working and minimising hosting costs. Maintaining knowledge on new modules and versions of Tier 1 and Tier 2 solutions as directed. Researching alternative solutions as required. Other tasks as directed. ABOUT YOU: Qualified in English and Maths to at least GSCE level Experience in Technical customer facing role in a corporate environment Excellent verbal and written communication Organised and able to meet deadlines Attention to detail Team mentality, a positive attitude and a sense of humour Windows/Linux experience IIS Troubleshooting SQL skills Scripting skills Driving licence and willingness to travel Ref: 9086 It is important that you include a covering letter with your CV, detailing why you feel you are suitable for this position and highlighting all relevant experience. By applying for the role, you agree that Fresh Recruits may contact you under GDPR Article 6(1)(b) in connection with your application by email and/or telephone and you consent to receiving information by email and/or telephone in relation to Fresh Recruits providing you with work finding services, you may withdraw your consent at any time. If you do not hear from us within 3 working days please assume your application has not been taken forward on this occasion. We may contact you in the future about other suitable positions. Our Data Protection, Privacy Notice and Full Equal Opportunities policies can be viewed here:

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