IT Support Technician
Profectus are working with a very successful Software company, based in Bournemouth, to recruit an IT Support ;If you have a year of experience in a support role or relevant qualifications and would like to work for a software company supporting the development team, this could be a great role for you! Responsibilities Daily 1st and 2nd line support Reviewing, allocating and responding to tickets within the support desk Managing hardware and software Infrastructure; networking, back-up, installs, updates and peripheral support etc. Telephony support within call centre Cloud server management: Windows updates, server monitoring and patching Antivirus management and support Benefits Relaxed, positive, hard-working environment. Low staff turnover. Annual Christmas and summer parties Free breakfast! Soft drinks and fruit supplied, replenished weekly Large games room with table tennis and pool table Dress down Fridays Dedicated IT Fridge Extensive training available and numerous opportunities for personal development and career progression. Requirements Ability to multi-task and research suitable solutions to a problem Minimum of one year experience in first and second line support Microsoft Windows support; for both desktop and server Networking at a small company PC maintenance and setup Effective at managing one’s own time and tasks Effective at communicating technical problems or solutions If you feel this could be a great role for you, please hit apply for immediate consideration, w e look forward to speaking with some great candidates!