Account Manager - Employee Benefit Healthcare Concierge
Account Manager - Home / Office Based - Employee Benefit Private Healthcare Concierge
£45,000 - £55,000 per annum plus performance related bonus scheme
+ Head Office in Basing View, Basingstoke, Hampshire but this role is predominantly home based with frequent travel to client locations, often in and around London.
+ Just one day per week in the office is likely - being based in the M3/M4 would be ideal.
+ £45,000-£55,000 per annum plus performance related bonus scheme.
+ Contributory pension scheme, life assurance, 25 days holiday plus bank holidays.
+ Travel expenses and business mileage covered
What we do…
We are the UK’s leading healthcare navigation company providing support to our clients as they live with and are treated for cancer.
Every idea starts out as a problem. Ours was simple. The healthcare system is complex and confusing at the best of times. And when time is of the essence, figuring out where to access the right treatments, the right specialists and get day-to-day support when living with chronic illness can quickly become overwhelming. This is what we’ve set out to fix. And we’ve started with cancer.
Whilst we currently focus on supporting clients with cancer we will expand our operations into other health areas as we seek new opportunities to grow our business.
Providing our service through employee benefit schemes or membership organisations, we now need a talented Account Manager to solidify the relationships with our current corporate customers and build strong ties with new customers as they join us. This is an exciting opportunity for someone looking to establish themselves as an influential and successful Account Manager who can drive the growth of our business.
What you will do…
Initially the role will assist with sales activities to help win over the sizeable pipeline which has been built up. If you’re looking for a new challenge to apply your relationship skills in a young company with big ambitions to make a tangible difference in the world, this may be the role for you.
The Account Manager will be responsible for developing strong relationships with corporate customers, connecting with key business contacts and stakeholders. You will be the prime contact, answering client queries and identifying new business opportunities among existing customers. You will liaise with cross-functional internal teams (including Customer Service and the Product Development function) to improve the entire customer experience.
The role requires high levels of emotional intelligence to easily understand corporate customer and end client demands and constraints, to be able to develop an attractive proposition which wins over all stakeholders and decision makers.
You will work with our internal marketing team as well as our clients’ marketing teams to ensure our product is well known and highly valued by all stakeholders – clients, consultants, employees and members.
Successful candidates will…
+ Have proven success as an Account Manager, Key Account Manager, Sales Account Manager or equivalent role.
+ Be able to show experience delivering client-focused solutions to customer needs, with an excellent understanding of consumer behaviour
+ Prove their ability to juggle multiple account management projects at one time, while maintaining sharp attention to detail.
+ Have a well-developed and proactive hands-on approach to fit business cultures, with the ability to be agile when required.
+ Be highly motivated and entrepreneurial, always seeking new opportunities to grow business
+ Have excellent interpersonal skills and the ability to continually develop and reinforce deep rooted robust relationships which result in strong client retention
+ Be an excellent communicator, with well-developed listening, negotiation and presentation skills, able to articulate and engage on new initiatives, confidently presenting at all levels up to C-level
+ Be able to collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.
Also beneficial (but not essential)…
+ Health sector (and oncology sector) experience
+ Experience of building relationships with HR/FDs/Employers
+ Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel).
You may have worked in the following capacities:
Health Sector Sales, Employee Benefit Sales, Private Healthcare Business Manager, Private Healthcare B2B Relationship Manager, Healthcare Navigation Account Manager, Health and Well-being Employee Benefits.
Interested? Apply here for a fast-track path to the Hiring Manager
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.