Content Manager - giffgaff

O2 Telefonica
16 Apr 2019
03 May 2019
Contract Type
Full Time

Date: 12-Apr-2019


Company: Telefónica S.A.

giffgaff is a little different to your `normal` telecoms company. It`s a mobile business owned by Telefonica, but run by its members. Sounds interesting? It is.

giffgaff is a fast growing mobile network. Our business model is unique - we take a highly collaborative approach with our members who help (and are rewarded for helping) across all areas of the business. Our vibrant online community, online platform and immense value proposition are key to our success. We do not have a retail footprint or expensive call centres, so we can pass these savings straight on to our members in a way that no other telecoms business does.

As a lean organisation, our team is built of people who are multi-skilled, highly motivated and flexible - if that sounds you like you we`d love to hear from you.

What do the team do?

At giffgaff, we believe in something simple — a better way to do mobile. It’s a belief that gets us up in the morning ready to challenge the old ways of doing things. We’re not about shouting and stamping our feet because with our members; we don’t need to. We’re just getting on with it.

You’ll be part of Team Content, working closely with our product teams, UX designers and the wider content group. You’ll help deliver marvellous member experiences, launch new products and look for new opportunities for giffgaff to reach out and engage with our members.

How will you fit into this?

Are you passionate about Content? Do you possess the creative ambition for design thinking? Willing to challenge the old ways of thinking and go the extra mile? Then this role sounds right up your street. As a Content Manager, reporting into the Head of Content, you’ll be placed at the centre of our product teams helping giffgaff propel itself further into the lead as a customer-centered mobile provider.

You will have experience working in a fast pace, agile environment, working closely with the UX designers, and have an understanding of visual design helping to develop the end-to-end user experience. As well as supporting web development, working from a mobile-first perspective, you’ll also have an understanding of App content too.

What we`re looking for:

To be successful in this role you`ll have experience working within a content-focused environment supporting the business. We`re also interested in the following skills/experience...

  • Knowledge of web / app user experience design (UX)

  • Demonstrable experience in a similar content management role

  • Strong communication skills

  • Big team player

  • Experience working in an agile working environment

But it`s not all about the experience, it`s about you and the passion you can bring to O2 in developing our people. Does this sound like you...?

  • Strong communication skills
  • Confidence to lead on projects, and creatively challenge your colleagues based on insights and research.
  • Gravitas and confidence in engaging and developing individuals and teams
  • Eagerness to learn, creative flare and a `can do` attitude
  • High level of credibility, maturity and professionalism.
  • Collaborative approach and sense of working as part of a team.

We’re looking to pay a competitive salary (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care, holiday entitlement and lots of flexible benefits. We also believe a great work-life balance is important, so we’re open to considering part time and flexible approaches to working. Like to know more? Feel free to raise it.

Joining giffgaff will give you the freedom to think bigger, be bolder and try new things. Take a deep breath, your career is about to go to exciting new places.

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