Product Sucess Manager

Recruiter
Michael Page Marketing
Location
Reading
Posted
16 Apr 2019
Closes
28 Apr 2019
Contract Type
Permanent
Hours
Full Time

My client is looking for a confident, customer centric and strong communicator to come and join their growing business located in Reading

Client Details

My client is a leading provider of work-flow software solutions that enable law firms to be more efficient, more productive and more profitable. They offer a friendly, dynamic and supportive work environment

Description

The project success manager will be responsible for the below duties:

  • Ensure the successful implementation of new products and relaunch projects for customers within the legal sector
  • Bridging the gap between sales to project management
  • Identify the success criteria and put into place action points to ensure the criteria is met
  • Ensure customers feel supported and knowledgeable
  • Help increase retention leaders to revenue growth and advocacy

Profile

For the Project success manager role, the desired skills set would be as below:

  • Experience of working for, within or alongside the legal sector
  • Experience providing change management in a B2B environment
  • Previous experience of system implementations would be an advantage
  • Tech savvy with the ability to translate complex information
  • Gravitas and diplomacy
  • Excellent interpersonal and organisation skills

Job Offer

Desirable benefits package and flexible work

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