Craft Brewery Telesales and Front Office Support

Location
London
Salary
£22000 - £24000 per annum
Posted
18 Apr 2019
Closes
16 May 2019
Ref
00094542
Contact
Recruitment Genius Ltd
Sector
Public Sector
Function
Sales
Job Level
Executive
Contract Type
Permanent
Hours
Full Time
Front office sales & support exec

Two of London's best-known craft beer and kombucha breweries are looking for an uber-organised individual with great communication skills to head up their front office and telesales function.

The White Building in Hackney Wick is their home and it's where their rapidly growing brands and people come together and collectively create an exciting and creative environment to grow and work.

They have an opening for someone to join the sales team, this individual need to be very customer focused with a good, friendly and professional attitude. You will need to be very detailed and organised and it would be beneficial to have a passion for craft beer and kombucha.

Duties:
- Manage all inbound sales enquires for on email and phone, and ensure incoming communications are covered at all times.
- Carry out daily telesales to current and new customers to generate orders.
- Conduct all administrative sales tasks accurately and efficiently
- Process and track all sales samples
- Keep all CRM & ERP databases up to date

Skills:
- Planning and organising
- Communication
- Building relationships
- Accuracy
- Literacy
- Numeracy
- Strong understanding of office programs (mainly excel)

Competencies:
- Beer knowledge
- Excellent phone manner
- Negotiation
- Analysis
- Reporting
- Working under pressure

Relationships:
- Direct line manager is Head of Sales
- Working alongside sales team and accounts team managing day to day customer relations.

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