Digital Optimisation Manager, Perm, North Norwich, £40,000

R13 Recruitment
15 Apr 2019
28 Apr 2019
Contract Type
Full Time
R13 recruitment are partnering a highly renowned, national organisation in their search for an experienced UX & CRO Manager to join their North Norwich based team. Reporting directly to the Head of Digital, you will be responsible for managing online customer journey from an insight and analysis perspective. Responsible for creating, shaping and developing CRO programme to improve the company’s global conversion rate across all channels and platforms, including project planning for all UX activities.

Key duties to include:

* Implementing and delivering continuous improvements to the brand user experience across all digital marketing channels and platforms.

* Executing the CRO roadmap and A/B test programme to improve global conversion rates across all digital channels and platforms.

* Managing the entire online customer journey, making appropriate improvements to the online customer experience as necessary.

* Owning the Google Analytics set up and implementation, ensuring absolute accuracy of data and regular insight.

* Leading the CRO team, setting targets and managing individual performance.

* Carrying out accurate and timely reports on all tests, communicating findings across the business.

* Managing website personalisation projects, developing bespoke customer journeys based on marketing channels and user behaviour.

* Project management of all UX activity and changes.

* Conducting regular UX research and user testing.

* Continually testing new ideas based on data insight, improving user experience and commercial return from all digital marketing channels.

You will have/be:

* Google Analytics or similar analytics solutions experience is essential.

* Proven commercial experience within a conversion rate role.

* Track record of improving web based-conversion rates.

* General exposure to UX principles.

* Strong project management and delivery skills.

* Hand’s on management approach, ability to lead team.

* Ability to challenge status quo is vital.

* Wireframing and/or AB testing software experience is desirable but not essential.

This is a full time permanent role working Monday to Friday 9am – 5.30pm. Offered salary of up to £40,000 DOE plus a competitive benefits package, location North Norwich.

How to apply:

To hear more details about this fantastic opportunity please email your CV to Alex Harrington – Recruitment Specialist at rthirteen recruitment.

About rthirteen:

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Due to the high numbers of applications we receive for advertised vacancies, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful for this opportunity. rthirteen will retain your details, and contact you with any other forthcoming opportunities which we feel may be appropriate

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