Here at RSM we are looking for a customer focused IT Practitioner to join the IT faculty to meet a growing need that is rooted in the growth of the firm across the north west region. Primarily providing support to the Chester, Stoke and Crewe offices in a Windows 10 environment, your main role will include software installation and support, user / security set up, resolving hardware problems and generally supporting the user base as well as housekeeping.
In addition to the core offices supported there will be occasions where the successful candidate is required to support and work out of other RSM Offices.
Who are we looking for?
Teamwork is one of our core values, so we want our IT Practitioner to be a committed and confident team player with excellent communication and interpersonal skills. We’re looking for someone who has a flexible attitude to their work. We cultivate genuine collaboration within our business, in our community and across borders. If you are inquisitive and keen to learn with the ability to deliver results under pressure, you will fit right in and help us to deliver better results for our clients, people, shareholders and the community. We improve by developing our people, promoting diversity, building our brand and supporting our communities. You will have experience of using centralised helpdesk call logging and specialist knowledge of Microsoft Office 2016. You may have experience with Citrix, Digita, Alphatax, Sage Line 50 and Pentana but this is not essential. You will also need to have a good understanding of IT/data security policies and procedures and be able to monitor and report any concerns related to this.
As one of the world’s largest networks of audit, tax and consulting firms, we’ll help you reach your full potential. The variety of projects you’ll work on will challenge you every day, helping you expand your capabilities and grow professionally. And with access to a global team that spans more than 120 countries, you’ll have plenty of opportunity to broaden your horizons. Discover a culture that nurtures individuality and celebrates fresh thinking. Find your future at RSM.