Credit Controller

Princes Group
13 Apr 2019
09 May 2019
Contract Type
Full Time

Princes are seeking a Credit Controller to control a portion of a Sales Ledger of £1bn; maintaining customer accounts by resolving queries to enable prompt payment to agreed terms, thereby contributing to the working capital of the Company.

Principle Accountabilities

• Facilitate cash collection in accordance with Princes Trading Terms

• Posting and allocation of customer payments using SAP

• Process and resolve invoice claims through information gathering and liaison with Sales, Supply Chain, Depots, Customer Services, Technical and any other departments with the Company

• Build relationships with customers through frequent telephone contact, chasing payment for due/overdue invoices, ensuring that terms of payment are adhered to

• Issue weekly reports detailing customer payment shortfalls and aged debt analysis

• Post journals to clear deductions from the sales ledger to relevant deduction accounts

• Ensure that paper and EDI invoices are issued daily

• Maintain and update customer records on SAP, detailing all actions taken and logging times and dates of calls or correspondence

• Scanning all documents and correspondence for future retrieval and archiving

• Provide a high standard of service to both internal and external customers

• Comply with departmental and Internal Control Regulations/Notices as communicated

Essential Criteria

• Proven experience in a Credit Control role with responsibility for major customer accounts
• Knowledge of Food & Drinks sector or experience of any industry with sale of goods to major retailers beneficial but not essential
• Educated to GCSE standard (or equivalent) in Maths and English
• Experience of Microsoft office packages, and preferably SAP

• Good communication skills
• Ability to build relationships and influence
• Good administration skills with excellent attention to detail
• Strong customer service skills
• Must be proactive and be able to work on own initiative
• Good analytical skills
• Ability to adapt to change
• Ability to work under pressure and meet deadlines

Princes has been established since 1880 and today employees over 8,000 people across our various sites both in the UK and Worldwide with our vision of becoming the 'First Choice Food and Drink Group’. Our Head Office, based in the vibrant city of Liverpool, sits in the prestigious Royal Liver Building and is home to 450 driven and innovative colleagues who help to ensure our own label products and customer own brand labels are enjoyed by millions of people every day.

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