Audiologist - Technical Support

Recruiter
3R Consulting Ltd
Location
Warrington
Posted
13 Apr 2019
Closes
12 May 2019
Sector
Healthcare
Contract Type
Permanent
Hours
Full Time

3R Consulting are recruiting an Audiologist to work within Technical Support, responsible for delivering service excellence through great customer care, providing technical assistance, trouble shooting, training & coaching and maintaining excellent customer relationships. This is a 14 month contract with excellent potential opportunities

You will manage customer calls and correspondence effectively responding to technical enquiries in a timely manner with professional and clear answers to customer requests, complaints or suggestions - meeting and exceeding expectations.

You will communicate complex business processes, products, features, functions, technical specifications, programming & design elements to explain situations and improve the understanding of others.

You will act as a liaison, providing product/service information, diagnosing causes of problems/faults and solving technical problems for customers and colleagues.

You will be an Audiologist with a hearing aid background and proven customer service skills or a very experienced Hearing Aid Dispenser. Excellent interpersonal and time management skills, goal setting ability and technical, process, systems and product expertise. IT literate with SAP, Salesforce, office and Internet

Excellent salary & package available.

To apply for the position, please forward your CV to the recruiter below:

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