Service Desk Team Lead - Inside IR35

Recruiter
Hays Specialist Recruitment Limited
Location
London (Greater)
Posted
13 Apr 2019
Closes
29 Apr 2019
Contract Type
Permanent
Hours
Full Time

IT in Higher Education, Service Desk Team Lead, Team Lead, Documentations, KPIs

Your new company
A fantastic opportunity has arisen for a Team Lead (Service Desk Team) to join a University based in Central London. This is a 3 months contract to start ASAP at £110-120/Day Inside IR35

Your new role As Team Leader for the service desk team you will:

  • Ensure all new tickets has been received and solved by the team
  • Ensure the correct process had been followed by the team
  • Responsible for providing documentation
  • Responsible for supervising the team KPIs


What you'll need to succeed
The ideal candidate will have experience previously as a team lead ideally in a public-sector organisation or higher education institution though this is not essential. Must have excellent communication skills and customer service experience.

What you'll get in return
You will have the opportunity to join a well-known University with the likelihood of an extension

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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