Debt Recovery Officer

Recruiter
Yoo Recruit
Location
Wolverhampton
Posted
14 Apr 2019
Closes
26 Apr 2019
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Job Title: Debt Recovery Officer

Financial Services

Location- Wolverhampton

The purpose of this role is to maximise income to the business across all debt types

Collect the right amount from the right person at the right time

Principal duties and responsibilities:

· Maintain accurate and up to date records of debt actions taken from service

groups, the individual, organisations or third-party collection and enforcement

agencies.

· To provide advice and guidance to customer enquiries either face to face, by

telephone or in writing.

· To gather evidence of financial and personal circumstances to make

decisions about recovery and enforcement action in accordance with the

Collection and Debt Strategy and legislation.

To agree on repayment of outstanding debt in accordance with the Collection

and Debt Strategy.

· Monitor arrangements and act appropriately if the debt recovery action has

failed.

· To liaise with organisations and advocates representing customers with debt

issues

· To undertake ad hoc assignments as necessary in support of the wider

functions and responsibilities of the Service

YOO Recruit is acting as an Employment Business in relation to this vacancy