2nd/3rd Line IT Support Engineer

Athona Ltd
14 Apr 2019
10 May 2019
Contract Type
Full Time
Athona Ltd was formed in 2003 in response to a demand for honest, reliable and professional recruitment solutions. Focusing on specialist recruitment in the Hospital, Doctors, Allied Health and Education markets. With two offices based across Brentwood and London Liverpool Street, we are excited to have the opportunity for an experienced 2nd / 3rd Line IT Support Engineer to join our in-house IT support team.

As part of Athona’s IT support team, it will be necessary to uphold high levels of customer service, technical expertise and support to your fellow colleagues. You should be able to prioritise tasks while working closely with the IT Manager and being the go to person for Athona’s IT infrastructure changes.

This is a fantastic opportunity for someone who would like to gather more experience and to progress their IT career and technical skills.

About Athona

Athona considers their staff as the most important asset and ensure their well-being is provided for, we offer a professional, friendly and ethical working environment with excellent benefits. Located directly next to Brentwood Railway Station we have good transport links and also provide free employee parking. It is the ideal location for leaving the London commute behind and improving your work-life balance.

Technical requirements:

* Broad understanding of networking technologies and principles

* VMWare Infrastructure (vCenter / ESXi)

* Microsoft Windows Server 2008/2012 onwards

* Active Directory / DFS / DHCP / DNS / TS / VPN / WDS / WSUS

* Exchange On-Premise

* Veeam Backup & Replication (or equivalent)

* Microsoft Windows 7&10, Office 2013 Onwards

* Laptop/Desktop role out, rebuilds, imaging, support


Athona welcome candidates that can bring additional skills to the role. Examples of extra skills could be:

* Microsoft SQL Server DBA/Scripting Experience

* Programming/Scripting Proficiency

* Mobile Device Management Solutions

* Remote Desktop Services/Virtual Desktop Infrastructure Experience

* Web Server Proficiency (Apache / IIS)

* Adobe Acrobat / Design Standard Creative Suite Knowledge / Exposure

* Mimecast Experience

* Telephony Experience

* Reverse Proxy / Load Balancer Experience

Soft Skills:

* Delivering results

* Highly self-motivated

* Organisation and prioritisation

* Proactive

* Time management and dealing with ambiguity

What we can offer you:

* Competitive salary with additional bonuses

* A friendly, ethical and progressive working environment

* Healthshield Health plan and subsidised gym memberships

* Free employee parking close to the office

* Social Friday’s at our in-house bar

* Training, progression, support and recognition

* Weekly fruit deliveries

* A modern break out room with Foosball table, 2x retro arcade machines and 70″ TV

* Annual holiday incentive for everyone from Directors to Apprentices, this year we are going to Berlin!


Send your CV to careers@ (url removed)

Want to know more?

Visit our website www.(url removed)

Want to talk?

We welcome informal conversations about career paths and opportunities at Athona.

Contact Nicola on (phone number removed) or Jo on (phone number removed)

*Please be advised that due to the number of applicants applying to the position if you are not contacted within 2 weeks you have not been shortlisted for the role

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