Claims Handler

Recruiter
Employment Specialists Ltd
Location
Diss
Posted
13 Apr 2019
Closes
24 Apr 2019
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Claims Handler – Diss - £16,000 - £22,000

A new and successful Company within the Insurance industry is looking for experienced Claims Handlers due to a period of substantial growth.

Working in a highly professional environment you will be skilled at building rapport with customers whilst working quickly and efficiently, giving your customers and Clients the best possible Claims experience.

Key Responsibilities include:

* Maintaining ownership of your allocation of claims, setting up and handling each case from first notification through to settlement

* Ensure claims are settled within specific handling times and Customers are kept updated with the progression of their claim

* Managing and promptly resolving all external and internal queries

* Building, developing and maintaining close working relationships with customers ensuring a consistently high standard of service is provided

* Adhering to your personal authority limits and referring for authorisation above those where necessary

To be successful in this role you will need to demonstrate:

* Existing experience within a Claims/Insurance background

* Strong customer service, communication and negotiation skills

* Methodical and accurate approach to work

* Strong attention to detail and natural problem solving abilities

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