Team Manager

Recruiter
The Works Staffing Solutions
Location
Bournemouth
Posted
14 Apr 2019
Closes
28 Apr 2019
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Team Leader - Financial Services

Bournemouth

£35,000 - £45,000 dep on experience

This is a fantastic opportunity to develop, support and motivate a team, whilst still gaining knowledge and skills within the financial services industry.

What you will do:

  • Manage team of approximately 10 people to deliver quality standards and service level targets through effective performance management
  • Through regular reviews, inspire, motivate, coach and develop individuals to achieve outstanding performance through personal leadership style and behaviours
  • Develop continuous improvement focused on enhancing the end to end customer experience whilst ensuring processes & procedures
  • Ensure staff attendance is maximised and unplanned staff turnover is minimal.
  • Have accountability for the productivity and efficiency levels within their team and support all areas of customer services
  • Complete financial reporting including budgets, forecasts and costs
  • Analyse trends, ensuring results; learns are shared with the teams & business

Your experience will include:

  • Relevant business, team leader & management experience
  • Experience within an Insurance/financial sector
  • Understanding of FCA guidelines, Treating Customers Fairly

Similar jobs

Similar jobs