Technical Support Analyst Vmware, Cisco

Fruition IT
12 Apr 2019
11 May 2019
Contract Type
Full Time

Technical Support Analyst (VMware, Cisco) / Harrogate / £38,000-£45,000 (plus £5,000 car allowance)

I'm working with a specialist plant and equipment hire organisation based in Harrogate who require a talented and enthusiastic Technical Support Analyst to join their team.

The role would involve providing local & remote technical support for calls escalated from the helpdesk team into the technical team; as well as providing project resources & project management for key strategic projects.

Skills/Experience Required:

  • Previous experience in 2nd/3rd line technical support
  • Previous experience in project delivery
  • MUST-HAVE HND or HNC qualification in IT
  • MCSE/MCITP, VMware VCP or CCNA qualification
  • Experience in desktop & server support
  • Excellent communication skills and ability to deliver high quality customer service
  • Proactive and professional approach to work

If you fit the criteria please apply with an up-to-date CV and I will be in touch!

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