Technical Support Analyst Vmware, Cisco
Technical Support Analyst (VMware, Cisco) / Harrogate / £38,000-£45,000 (plus £5,000 car allowance)
I'm working with a specialist plant and equipment hire organisation based in Harrogate who require a talented and enthusiastic Technical Support Analyst to join their team.
The role would involve providing local & remote technical support for calls escalated from the helpdesk team into the technical team; as well as providing project resources & project management for key strategic projects.
- Previous experience in 2nd/3rd line technical support
- Previous experience in project delivery
- MUST-HAVE HND or HNC qualification in IT
- MCSE/MCITP, VMware VCP or CCNA qualification
- Experience in desktop & server support
- Excellent communication skills and ability to deliver high quality customer service
- Proactive and professional approach to work
If you fit the criteria please apply with an up-to-date CV and I will be in touch!