Senior Tenancy Support Officer

Recruiter
West Kent Housing Association
Location
Sevenoaks
Posted
12 Apr 2019
Closes
10 May 2019
Sector
Charity
Contract Type
Permanent
Hours
Full Time
We are looking for a Senior Tenancy Support Officer who will provide housing related support to residents living in our general needs and older peoples’ homes.
You will need to have a good understanding of the Welfare Benefits system and the needs of older people and safeguarding. You will also need to have a good knowledge of how social services work as our clients are referred for their services. You will need to have passion and empathy and be able to quickly build a rapport with people as the work we do is usually short term.
You will be someone who is calm, particularly in stressful situations and you’ll need to be highly organised, innovative and flexible. You’ll need to have good IT skills and experience of case management software would be desirable.
You’ll lead a small team of Tenancy Support Officers and so good management skills are essential to ensure that you can support and grow the team. You’ll also be required to cover at our older persons schemes.
In return we offer a great package. We only work in Kent. We offer a generous staff benefits scheme, including discounted medical treatments, paid time off to volunteer and an annual grant to support your wellbeing.

For an informal discussion contact Peggy Nicholson, Tenancy Support Manager on (phone number removed)

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