Account Manager : Design / Production
This is a progressive career opportunity within an international marketing services organisation within their Scottish head office, based Edinburgh. You’ll be joining an established Client Services Division as an Account Manager. As an AM, you must be able to work within a fast paced, high volume environment, and must be used to dealing with queries and ideally be used to liaising with a Production Team and also have an eye for spotting new commercial opportunities within the agency’s Client accounts. Responsibilities • Develop and maintain a rapport with key client stakeholders in order to manage expectations and ensure value added service provision. • Establish and maintain relationships with day-to-day clients, applying a commercial and value added approach to client briefings, and ensure meaningful and timely communication. • Manage end to end production workflow including associated communications with client, ensuring the quality procedures are followed throughout the process, ensuring the delivery of product on time, to specification and on budget. • Brief and liaise with creative and studio artwork teams • Support preparation of client development plans. • Ensure all production activity adheres to commercial strategy and guidelines. • Delivers business and account objectives through adherence to business processes and systems • Deliver against client KPIs and other targets to meet contractual obligations Skills • Ability to take client briefs via face to face or by email and manage client projects from brief through to completion • Ability to manage client expectations around timescales and deliverables • A good understanding of print production • An understanding of digital media, creative design and multi-channel would be beneficial • Ability to work collaboratively as part of a team, and ability to work independently • Proactive approach – always willing to learn and working to improve processes to ensure efficiency for the business • Ability to communicate efficiently and build rapport with departments across the wider business • People Management skills, you will be required to liaise with colleagues within your account team as well as liaising with internal departments and Client Contacts • Manage workload effectively, seeking opportunities to expand knowledge, grow and develop. • Flexible in your approach to workload and task allocation to ensure client demands are met. To be considered for this amazing opportunity, you will possess: - Minimum of 2 years’ agency experience - Demonstrable experience of design, digital and ideally some publishing - Solid campaign delivery ability Salary range £25,000 - £28,000 + excellent corporate benefits. FURTHER INFORMATION: When applying for this role, please provide information such as your current salary, minimum salary expectations and notice period. We cannot guarantee a response to each individual application and will contact only those we wish to shortlist. This is made necessary by the volume of response we receive. NOTES: design campaign agency account manager publishing for delivery of end to end campaigns for a flagship account. Looking for agency account management experience.