Technical Specialist - OEM

Recruiter
Michael Page Engineering & Manufacturing
Location
Coventry
Posted
11 Apr 2019
Closes
28 Apr 2019
Sector
Retail
Contract Type
Permanent
Hours
Full Time

You have the chance to join a market leading manufacturer that are growing from strength due to excellent product placement & market share. As the Quality & Technical Lead you will be responsible for leading quality improvements across the supply chain.

Client Details

This market leading organisation have an international presence & manufacturer an array of consumer products into major retailers. Their site in the Coventry area is going through an exciting period of growth & as the as the Quality & Technical Lead you will play a key part in ensuring customer satisfaction.

Description

As the Quality & Technical Lead you have the opportunity to join an exceptionally experienced company with a supportive team that are looking to drive the business forward & continue to improve. You will be a big part of ensuring they maintain their customer satisfaction levels & effectively introduce new & exciting products.

Key responsibilities will include:

  • Monitor and report on the quality and service from external suppliers of factored goods and raw materials.

  • Investigate all service and quality issues raised internally or by customers that relate to the suppliers.

  • Work with the suppliers to develop and implement process improvement plans, whereby they give a clear and sustainable competitive advantage.

  • Provide feedback on any issues raised including proposed resolution for factored goods.

  • Monitor performance of suppliers against process improvement plans.

  • Carry out supplier audits for existing suppliers.

  • Identify potential new suppliers and carry out supplier audits for potential future suppliers to determine their capability and in turn provide recommendations back to the business.

  • Use the vendor performance measurement system, carry out regular reviews with the suppliers.

  • Provide support for the procurement team as part of any negotiation process with suppliers.

  • Provide support to material control to ensure smooth flow of goods, meeting or exceeding service and quality expectations for suppliers.

  • Ensure suppliers meet any new or current regulations as defined by the technical department.

  • Ensure suppliers meet the design requirements consistently, as specified by the design team.

  • Ensure that Technical Data Sheets, package labels and Material Safety Data Sheets (when applicable) of the products are up-to-date and conform to regulatory requirements.

  • Work alongside product management and sales to ensure the suppliers can meet product quality and service requirements.

  • Support the new product introduction process, ensuring goods from external suppliers meet the product and packing specifications.

  • Work with suppliers to ensure that packaging consistently conforms to specification and is suitable for the outbound supply chain.

  • Support the documentation of supplier development processes including supplier audits and supplier quality processes.

  • Monitor the new product development activity of competitors to benchmark and establish opportunities.

  • Work closely with the Technical and R&D teams to ensure that all aspects of new products meet the high expectations on the typical customer.

  • Meet health and safety requirements as specified in the Health and Safety policy.

  • Produce a concise 4 weekly report of progress to ensure that the technical department composite Board Report can be completed on time.

Profile

A Quality Professional, ideally with prior within a FMCG or chemical manufacturing environment & the following:

  • Ideally qualified to degree level
  • In depth knowledge of formal Quality Management Systems
  • Experience of working with overseas suppliers in a supplier development or auditing role would be highly advantageous
  • Familiar with ISO9001/14001 ideally with auditing experience
  • Ideally experience overseeing management systems & documentation during introducing new products
  • Lead Auditor capability

Job Offer

Circa £40,000 - £50,000

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