Retail Superstore Manager

Cancer Research
Great Yarmouth
12 Apr 2019
10 May 2019
Contract Type
Full Time
We’re looking for an experienced people and Store Manager to help deliver real commercial success for our new Great Yarmouth Superstore !

What’s the role?

In this challenging and varied role you will be responsible for our Superstore and achieving its commercial success – everything from managing a large team of talented, diverse individuals to building relationships within Great Yarmouth to build awareness and bring in more stock. Our Superstore is at the hub of the local community, acting as the face of Cancer Research UK, and raising public awareness of our campaigns.

What will I be doing?

Your Experience:

We believe a strong induction plan is key to your success. Your 4-week induction will consist of key competencies which with regular catch-ups and reviews with your Training Shop Manager and Area Manager to help your make the most of your learning experience and really set you up for success. You will also be invited to attend 6 training courses within your initial 6 months to help build your knowledge base and really support our Superstore to achieve success. This training will give you the knowledge required to successfully run one of our Super Stores and it’s a great way to start your career in Cancer Research UK.

What are the benefits?

Our Vision…

Cancer Research UK is leading pioneering, life-saving research and our long-term ambition is to bring forward the day when all cancers are cured. Every step we make towards beating cancer relies on every pound, every hour and every person, and our 1,700 retail staff work relentlessly every day towards this goal. As the most successful retail chain in the charity sector, our stores raise more money for our cause than anyone else on the high street.

What’s next?

For this role we will be running a group recruitment day on Wednesday the 15th of May 2019 . This will consist of an activity with other candidates and an interview with some of our team.

Should you make it through to our interview stage we would love our candidates to volunteer in our Wisbech Superstores store ahead of their interview, so they can present their ideas and experience back to us. If you’d like to do this ahead of shortlisting, then just pop in and speak to a member of the team

** Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

** Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

At CRUK we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We actively encourage applications from people of all backgrounds and cultures and believe that a diverse workforce will help us to beat cancer sooner.

Please note, from 2019, our head office will be relocating from Islington to a new office space in Stratford, close to the Olympic Park

* Achieve agreed sales targets and maximise profit

* Ensure an excellent customer service and supporter care

* Generate additional income using local corporate contacts and media

* Generate quality donated goods to achieve the agreed processing targets

* Manage and process large volumes of donations

* Maintain a high standard of merchandising and display both windows and in-store

* Ensure CRUK security procedures and health & safety policies are correctly followed

* Effectively recruit, develop and retain both paid staff and volunteers

* Ensure shop is fully staffed during extended opening hours

* Come up with new ideas and initiatives to increase stock generation and community engagement high

* Keep up to date with CRUK’s wider activities, engaging and supporting with fundraising initiatives

* Strong commercial awareness

* Experience of working in a large store and managing large volumes of stock

* Previous experience of leading and motivating a diverse team of people

* Previous experience of working with sales and profit targets

* Creative thinker with the desire to look for new opportunities

* Excellent interpersonal skills

* Ability to work effectively under pressure

* Excellent at building relationships within the local community, with a good knowledge of the local area

* Annual bonus scheme

* A range of generous rewards and benefits ranging from Gym Memberships, Season Ticket Loans and discounts for Childcare vouchers.

* 25 days annual leave a year plus public holidays

* An excellent induction and training plan

* The opportunity to work in an environment where your development is actively encouraged

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