Business Support Analyst

Curve Group Holdings Ltd
12 Apr 2019
28 Apr 2019
Contract Type
Full Time
Business Support Analyst - Chief Information Office - Reading

Who we are

An award-winning bank here to help Britain’s go-getters.

More about us

In 2009, Aldermore set out to be the bank helping those with ideas, big and small, to realise their dreams and to seek and seize opportunity in their personal and professional lives. We call it banking for the bold. Today, we’re an award-winning bank that has helped fund the growth of Britain’s small businesses through a range of business finance solutions, specialist mortgages and savings accounts that provides our customers with the support they need to make things happen. Join us if you want to find yourself at the heart of a dynamic, growing organisation where our employees are empowered to grow their expertise and build their careers.

Business Support Analysts in Aldermore’s IT teams work across the business to ensure a secure and reliable IT infrastructure that enables everyday efficiency, an exceptional customer experience and drives growth. Providing excellence in technology, transformation, MI and IT innovation, we also develop solutions for business strategies, transformation and change initiatives. Here you’ll find yourself at the heart of a dynamic, growing division where innovation and teamwork thrive.

The Role

The purpose of this role is to provide business and system support to the Business Finance business lines for all aspects of small change and project change. This includes designing, testing and delivering system fixes and/or enhancements, recommending improvements to Business Finance systems and providing first line defect management.

Key Requirements

* To gather business requirements for all changes and liaise with 3rd party suppliers

* To support regular updates to the systems

* To understand key systems issues and constraints together with their associated workaround

* Create and maintain all Standard Operating Procedures for Business Support

The Person

* The right candidate will have worked in a technical supportive role and be confident in gathering requirements.

* We are looking for a candidate who has got strong stakeholder management skills, who can work with both business and technical teams to ensure BAU support for all Business Finance Systems.

* Ideally you will have experience of working within Financial Services.

The Rewards

As you would expect, this opportunity offers a competitive basic salary and reward package, and you’ll also benefit from our commitment to investing in your professional development.

Agencies Paragraph

We do not accept speculative agency CVs. Any CV received by Aldermore will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR.

Where a DBS check or CIFAS check is identified as necessary, all application forms, job adverts and recruitment briefs will contain a statement that an application for a DBS certificate or a CIFAS check will be submitted in the event of the individual being offered the position.

Aldermore is an equal opportunities employer

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