Project Manager - Events Agency (Pharma)

Recruiter
Royall Appointments
Location
Leicestershire
Posted
11 Apr 2019
Closes
21 May 2019
Contract Type
Permanent
Hours
Full Time

Project Manager - Events Agency (Pharma)

Location: Leicestershire

Salary: On application

Ref 755

Our client is a leading Meeting and Events agency based in Leicestershire, they are looking for a highly organised and driven Senior Project Manager to manage profitable, prestigious client events, using staff and other resources resources in their preparation, planning and delivery, globally, exceeding client business objectives and expectations

Key Responsibilities:

Project Management

 Ensure all business critical deadlines are met for each programme

 Ensure effective usage of in-house project management systems and processes

 Manage the application of client driven systems such as STARCITE, where applicable

 Manage all venues & associated logistical arrangements

 Manage all F&B requirements

 Manage all associated ad hoc meeting activities, where required

 Oversee the completion of the invitation & attendee management process by Project Executives, including attendee communication, database management & reporting

 Manage & co-ordinate Client requirements with all 3rd party suppliers/internal service providers (DMC, Exhibit Agencies, Med Ed, Print & Design, Production, AV, Air Travel), where required

 Manage production & design of all on-site meeting materials

 Produce, manage and circulate key communications e.g. weekly status reports to all key meeting stakeholders e.g. Client, Exhibit Agency, Med Ed etc

 Travel on-site to conduct site inspections & undertake planning meetings with all suppliers, when required

 Travel on-site to manage all meeting requirements and onsite staff

 Travel onsite as part of an onsite team, when required

 Ensure delivery of all events in accordance with regulatory and client-defined compliance guidelines

 Deliver first class customer service in line with clients’ objectives

Client Liaison and Development

 Meetings and liaison with clients where applicable to establish, maintain and develop relationships

 Identify new opportunities and leads for existing and new business development

 Assist with preparing and presenting event proposals to clients

 Plan, attend & execute client planning meetings - face to face, webex and/or telecons, where required

 Identify & manage preparation of supportive meeting planning materials for Client Planning Meetings

 Ensure Client is up to date with all aspects of meeting planning arrangements throughout the course of the programme

 Attend Client debrief post event

Apply excellent written and verbal communication skills, both yourself and your team

Financial Management

 Responsible for the preparation and maintenance of budgets, throughout the lifecycle of each event

 Approve all client invoices prior to despatch

 Ensure financial tracking of each event and conduct regular 'health checks’ to ensure positive cash flow

 Maximise profitability of projects operated - including supplier negotiation and up-selling of additional services to clients

 Execute effective scope management - to identify and charge clients for out of scope activities

 Identify, quantify and report cost avoidance/saving measures

 Ensure compliance with company & client invoicing processes

 Submit accurate final reconciliation of events within agreed timelines

 Maximise revenue generation from allocated/targeted accounts

 Manage and achieve project profitability

 Cost efficient time management

Staff Development, Motivation and Management

 Work with Account Director and Account Manager to organise, plan and prioritise staff and resources to meet objectives and deadlines

 Assist Account Manager with recruitment of Project Executives and input to their mentoring and development

General

 Attendance & contribution at team meetings

 Effective interaction with other departments - e.g. IT, Finance, HR, Travel

 Accurate written & verbal communications

 Display an understanding of compliance, including ABPI and Pharma Guidelines

 Comply with all company and Client policies and procedures, including those relating to Health & Safety

 Comply with all Client & company privacy & security protocols

 Achieve all Client and/or company driven Service Level Agreements (SLAs) for all events

 Maintain good long-term relationships with hotels, venues and suppliers, to ensure the best value for money for clients

 Develop and apply a good knowledge of the company’s range of services

 Provide out of hours cover as required on a rota basis

 Develop and apply a good understanding of clients’ businesses and products

 Assist new starters in the role of 'Buddy’ when required

 Understand and apply the company’s Vision and Values at all times

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