IT Support Analyst

Recruiter
Yolk Recruitment Ltd
Location
Bristol (City Centre)
Posted
12 Apr 2019
Closes
19 May 2019
Contract Type
Permanent
Hours
Full Time

IT Service Desk Analyst

A fantastic opportunity to join a growing professional services company recognised as a market leader in its sector with ambitious plans for the future. You will be joining a high functioning IT Service Desk working in a customer-driven environment.

This is what you’ll be doing

  • Providing 1st and 2nd Line support for hardware and applications via telephone, remote access, and deskside support
  • Perform hands-on tasks such as installing, configuring and upgrading hardware and software; computer deployment, etc.
  • Deliver high levels of customer service by always maintain a customer care ethos.
  • Manage Shift responsibilities in accordance with company procedure.

The experience you’ll bring to the team

  • Active Directory
  • Basic Networking Skills
  • MS Office and Windows 7/10 experience
  • MS exchange
  • Citrix
  • Ideally, experience in an ITIL environment

And this is what you’ll get in return

  • Salary of £25,000 - £27,000
  • Excellent flexible bonus package
  • Fantastic Modern office facilities
  • Excellent opportunities for career progression

Are you up to the challenge?

If you believe that you have the skills and experience for the role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Charles Woolcott at Yolk Recruitment.

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