IT Support Analyst

Recruiter
Ashdown Group
Location
Leicester
Posted
12 Apr 2019
Closes
21 May 2019
Contract Type
Permanent
Hours
Full Time

Bespoke Application Support Analyst - Home-Based - up to £35,000. An excellent opportunity to undertake a pivotal customer-facing support role in a small, dynamic software business that will allow you to further your established career in technical IT Support.

This international software company is making significant progress in a challenging market, growing their customer base substantially. With cutting-edge technology, fantastic customer support and clients in high-end industries, substantial further growth is predicted in 2019.

The core focus is remote customer support, utilising Windows-based IT Support skills to assist external users with application issues. Issues could be user administration, and password resets through to more significant fault diagnosis that needs escalating to the software development team.

The job will be busy, exciting and engaging. The size and shape of the organisation allow for you to quickly take on new responsibilities as you master your job role and drive efficiencies.

Any previous experience in a similar role would be ideal however a smart, diligence and hardworking IT Support Analyst with exceptional customer service and excellent communication skill will do well in the position.

The technology estate will require you to know Windows desktop and server, virtualisation, networking and incident tracking. Any Linux, SQL Server, Hyper V, VMWare, AWS EC2, Cisco, Scripting or project management experience would be beneficial.

To apply, click on the link and complete the consent registration form on the Ashdown Group website. You don't need to attach your CV immediately but will need to upload it with 48hrs to be considered.

The rewards for success in this position are excellent, in addition to the standard holiday days and pension, the career prospects are favourable and the organisation grows.

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