Service Delivery Manager

Hays Specialist Recruitment Limited
12 Apr 2019
03 May 2019
Contract Type
Full Time

Service Delivery Manager || Peterborough || £60,000 per annum

Your new company
A highly successful IT department within a well known organisation are looking to recruit a Service Delivery manager. Joining at an exciting time, this organisation offers its IT team a chance to be innovative and think outside the box.

Your new role
This great IT Service Delivery Manager job will see you managing a team of 6 within the Service Delivery Team spanning 1st, 2nd & 3rd line support as well as applications support. You will be ensuring the service is delivered effectively whilst maintaining high levels of customer satisfaction.

You will be working alongside other heads of services to provide effective IT leadership and ensure IT initiatives are implemented effectively and accordance to this organisations policies and processes. They are working in an ITIL environment but want this person to be pragmatic and use the best bits to ensure the services operates smoothly.

Part of your role will see you looking at the services as a whole and exploring options and create services designs that will lead the continuous improvement of the service.

You will be dealing with C level stakeholders and presenting and reporting to these individuals on a regular basis.

What you'll need to succeed
If you are looking for an environment that will allow you the chance to manage a team, provide exceptional IT services as as have an input into how the service will look moving forward then this is the role for you.

What you'll get in return
You will receive a salary paying up to £60,000 per annum, 25 days annual leave (plus bank holidays), good pension contribution and free private healthcare.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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