Technical Repair Centre Engineer

Stoke on Trent
12 Apr 2019
10 May 2019
Recruitment Genius Ltd
Contract Type
Full Time
This company is the world's leading manufacturer and supplier of end-to-end live gaming solutions and services. From Roulette Wheels, Gaming Tables and the Chipper Champ 2 to the A Plus Shuffler, the latest in Blaze LED Surface Technology and the revolutionary Gaming Floor Live platform, this is the place to come for all of your live casino gaming needs.

They place great value in their teams and employ only the best. You can see the difference that their people create in every aspect of their organisation - in their ideas, their experience and their professionalism.

The purpose of the role is to repair service and technically configure electronic equipment based within the Technical Support Centre at the Stoke-on-Trent site. This role focuses on the provision of high-quality technical repair service to maintain customer contracts, amongst technical configuration of software and other duties.

Responsibilities and Duties
- To repair and programme a wide range of electronic and mechanical parts used in the field
- Setup and configure systems with software and networking parameters
- Refurbish electronic gaming equipment
- Maintenance, design and setup of new or existing test rigs
- Investigate opportunities to improve the product to provide a more cost-effective solution for both the company and its customers
- Management and control of spare parts for product repair and upgrade
- Identify possible machine modifications to improve uptime
- Liaise with the equipment supplier to justify and implement possible improvements
- Implement technical training and assessment program for engineering staff
- Assist with installations as required to meet business needs, travelling throughout the UK and Europe

Required Skills and Abilities
- HNC or HND in Electronic, IT, Networking, programming, media systems or equivalent preferred
- Fault finding experience of PC systems, configuration, and networking
- Knowledge and experience of scripting languages is advantageous
- Knowledge and experience of a selection of the following: Linux, SQL, Android, Networking, HTML, JavaScript and MySQL is advantageous
- Ability to systematically work through problems to affect a resolution
- Possess strong communication and interpersonal skills, both in person and on the phone
- Be adaptive and resourceful

- 23 days holiday per year plus statutory days
- Life Assurance - 4 times salary
- Company pension scheme
- Salary sacrifice schemes - Cycle to work and to buy extra holidays
- Free Parking

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