Service Desk Team Leader
One of my best clients is looking for a Service Desk Team Leader to join their team in Daresbury on a permanent basis. Main Duties and Responsibilities of the Service Desk Team Leader: •Provision of support, both remotely and at customer premises working with computer users to resolve problems and answer questions on a variety of hardware components and software programs. •Line manager for existing team. •Other relevant and appropriate activities as required. •In addition to the above duties and responsibilities the post holder must be prepared to undertake such additional duties which may result from changing circumstances, but which may not of necessity change the general character or level of responsibility to the post. •Please note that this job description is subject to ongoing review as new demands and best working practices are considered, agreed and implemented. Key Skills Required of the Service Desk Team Leader: •Intermediate to advanced skills regards the administration, configuration and troubleshooting in Microsoft technologies (Active Directory, DNS, DHCP, Server Administration 2008 and above, Office 365) •Intermediate to advanced skills in general networking (switching, routing, firewall, wireless AP) •Intermediate administration, configuration and troubleshooting with VMware (vSphere, VSAN, ESXi) •Intermediate administration, configuration, troubleshooting Skills in Microsoft: SCCM, Exchange, Shares and Data management Desirable Qualifications Required of the Service Desk Team Leader: •Microsoft, Citrix, Cisco, VMware The successful Service Desk Team Leader will be paid up to £50,000 per annum. If interested, please apply immediately. We also offer up to £500 for successful referrals.