IT Manager

Recruiter
Complete Utilities
Location
Gloucestershire
Posted
10 Apr 2019
Closes
03 May 2019
Contract Type
Permanent
Hours
Full Time
Job Title: IT Manager**

**Reports to: ** Finance Director

**Location** : Gloucestershire

**Role purpose** :

* To lead, direct and manage the ICT function including desktop support, proprietary systems, existing and new, hardware acquisition and distribution functions. This includes managing the Support team as well as multiple suppliers.
* You will provide technical direction, innovation and guidance for the team and the business.

* IT Function of an established, growing £35m turnover business in Gloucester.
* Hands on with the day to day ICT estate and managing 3rd party suppliers and existing ICT staff to ensure they are providing the required services , within SLAs and Budgets.

**Person specifications:**

* Experienced with a variety of technologies in infrastructure, virtualised, software, applications, cloud and mobile environments.
* Ability to define and implement a clear IT strategy.
* Ability to drive best practice processes within a business including data quality and integrity throughout the business
* Good understanding of IT security and IT risk management frameworks
* This is a varied and interesting role and will suit an IT manager with extensive experience in Application Development (including Proprietary Systems) and Service Management with commensurate
* Proven proficiency in dealing with basic and complex technical issues across all aspects of technology, including basic SQL. As a member of the management team you will also need a proven track record in stakeholder and client relationship management - including technology, business, internal and external partners/vendors and senior management.

**Duties and Responsibilities:**

* Managing the strategic and day to day ICT function, ICT change, external ICT vendor management with a proven track record in doing so
* Processes, resource and budget Management.
* Ensure Technology meets the requirements as set out by agreed KPI's, SLA's.
* Define the services that ICT offer and work with the business to ensure that these meet the ongoing needs of the business.
* Ensure the appropriate infrastructure/Support for business needs both current and future.
* To manage all third-party IT vendors and to ensure that the appropriate balance between internal resources and external vendors is maintained. Ideally reducing the need for external vendors
* To work with audit, Risk and Compliance resources and other key stakeholders to ensure that IT as a whole conforms with all risk and compliance initiatives.
* To own and ensure that all ICT work is to a concise set of methodologies and that these are supported by the appropriate policies and procedures.
* This is a varied and interesting role and will suit an IT manager with extensive experience in Application Development (including Proprietary Systems) and Service Management with commensurate management experience

**Additional Tasks:**

* Carry out any other duties that can reasonably be requested from time to time within the skills, training and experience required for this position.

**Benefits:**

* £45k - £55k per annum
* 28 days annual leave incs of Bank holidays

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