Customer Service Co-ordinator - Saturdays Only

10 Apr 2019
26 Apr 2019
Contract Type
Full Time
Our international Client based in Bracknell, Berkshire require a Customer Service Co-ordinator to join their busy team on Saturdays for an indefinite period.

The position is a multifaceted role and the successful applicant’s daily participation in all activities will contribute to achieving departmental and business objectives - along with Customer satisfaction.

We are looking for a warm and friendly personality who really enjoys working with Customers in order to provide an enthusiastic and high quality service.

Main Responsibilities:

Working within the Customer Services team, you will ensure that exceptional levels of Customer satisfaction are provided through achievement of service targets.


* Processing of customer credit applications.

* Validation of agreement documentation.

* Building and maintaining strong relationships.

* Providing advice and expertise to the Network.

* Handling customer phone calls and written enquiries in a professional manner

* Arranging early settlement of finance agreements for our customers.

* Making amendments to our customers’ finance agreements.

* Allocating manually paid monies to customer’s agreements accurately.

* Processing customer complaints to a compliant high standard.

Every Saturday - 9.00a.m. to 5.00p.m.

Qualifications, skills and experience required:

* Knowledge of Customer Services in the Financial Service industry whilst not essential is preferable.

* Preferably enjoys working in a high pressured call centre environment.

* Great communicator with the ability to build relationships with customers and colleagues.

* First class organisational skills with strong ability to multi-task.

* Conscientious self-starter who makes sure that objectives are achieved.

* Quality conscious with an eye for detail.


Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer

Similar jobs

Similar jobs