Field Service Engineer

Recruiter
CDS Recruitment Ltd
Location
Wigan
Posted
10 Apr 2019
Closes
28 Apr 2019
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Field Service Engineer

CDS Recruitment are working with our client who are a family run business & as part of their steady growth initiative, are looking for two driven and enthusiastic Electrical Biased Field Service Engineers to join their team.

The work will be working remotely from home covering Wigan, Manchester, Liverpool and surrounding areas. ( other role will be based in and around Bristol and surrounding areas )

The successful candidate will be assigned their own area, within which they will be responsible for all Customer equipment maintenance, service, repairs and call outs.

You will also be responsible for Customer satisfaction, making regular visits to potential or current Customers in between scheduled maintenance to ensure adequate brand awareness and optimum relationship building within their area.

You will be required to work remotely from home using your own initiative whilst also working closely and liaising daily with Head Office.

This post will require overnight stays during the working week and trips to Head Office in the North East once every 6 months.

A strong focus on customer care is essential and you must be passionate about achieving excellent quality standards to ensure high performance on site equipment audits.

You must also be confident in advising and consulting with Customers on their requirements, developing further opportunities where possible.

A practical hands on approach to troubleshooting and problem solving is essential as well as the ability to work well under pressure and maintaining excellent communication skills with both clients and colleagues is extremely important.

Working within a dynamic small business environment means a 'can-do' positive attitude is required, as well as the ability to work alone for extended periods whilst also demonstrating excellent team work skills.

Driving license essential, B + E category (able to tow trailer) is an advantage. Should have experience in servicing similar equipment, and both electrical and mechanical engineering qualifications are an advantage, as is IPAF qualification for working on elevated platforms.

A Company vehicle will be provided along with telephone and ipad.

Job Type: Full-time, 42.5 hours - Day Shift

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