IT Support Engineer

Location
Bracknell
Salary
£25000 - £28000 per annum
Posted
11 Apr 2019
Closes
09 May 2019
Ref
00094344
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
This is an opportunity to join a software company established in 1999, specialising in Windows based EPOS software for Retail and Hospitality. They provide a complete solution including hardware, installation, support and bespoke software design services. Their applications and services are provided to an extensive variety of business and vertical markets.

They are looking for an IT Support Engineer to join their small & friendly team. Their modern office and shared facilities are based in Bracknell with free onsite parking and easy access to the town centre. Other benefits include free cycle hire during the day, Various intercompany leisure activities such as Pool, Table Tennis, Table Football, Subsidised gym membership, Food Trucks & Food Events.

To be considered for this role the key skills required include:
- Office based telephone support
- Onsite installations of EPOS terminals, PC's, Servers, Network Switches, WIFI, CCTV, IP Phone systems, Access Control, Data Cabling.
- Candidates need to show experience with: Windows 10 / 7 / XP / Mac OS / Active Directory / Office 365 / MS SQL Server / Desktops / Laptops / Servers / Networking / Draytek routers and TPLink switches.

There will also be a requirement to assist with the Support and Installation of various IT services for their sister company.

To be suitable you will be expected to show experience of networking such as IP addressing & VLAN's. Experience with Point of Sale systems would be an advantage but not essential. You will need a customer focussed and methodical approach to your work and you should be able to log and turn support calls around efficiently.

The ideal candidate will be able to multi-task and be expected to report back to senior management with an accurate account of outstanding support issues.

It is essential that you are a driver with your own vehicle. You will also need to be smartly presented and have good communication skills. Applicants must speak English clearly and ideally live within 30 minutes of our Bracknell office. The role will be 5 days per week, however weekend support will also be a part of your job with additional pay for working weekends.

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