Graduate Administrator

Candidate Source
Newport (Casnewydd)
09 Apr 2019
01 May 2019
Contract Type
Full Time
An ideal opportunity for a recent graduate to join a growing project within the Financial Services sector as an Administrator.

The role of Graduate Administrator will offer you a fantastic opportunity to develop your skills and experiences within the financial services industry for one of the UK’s leading banks.

Please note that full training is given by the client and you do not require previous financial experience.

As a Graduate Administrator you will:

- Check and complete complaint cases using available evidence and data.
- Investigate each case in full using regulatory guidelines.
- Manage your own workload of case files to ensure project and quality deadlines are met.
- Update and capture relevant information to the CRM system.
- Speak to customers to check and update information as required.
- Provide accurate advice and support to customers in a timely and professional manner.
- Follow company processes and procedures relating to Data Protection.
- Always adhere to the Financial Conduct Authority and GDPR guidelines.

To be a successful Graduate Administrator you will have the following skills and experience:

- Degree from a UK University.
- Excellent communication skills, to include fluent English both written and verbal.
- Numerate, analytical with excellent IT systems orientation.
- Strong ability with Word and Excel.
- Extremely professional, well-presented and motivated with a strong work ethic.
- Flexible and dedicated to the desire to succeed at all costs.

Please note you must be able to travel to Bristol for this Graduate Administrator role and be available for the duration of the project.

You will also be required to attend an Interview and Assessment Centre and complete a Criminal Records Bureau check and clear Credit Check for this project.

Candidate Source Ltd is an advertising agency and the details sent in your application will be passed to a third party responsible for processing the application. This will include holding and sharing your personal data and our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to inform you of the third partys details should you wish

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