Collections Credit Officer

Recruiter
Radius Payment Solutions
Location
Crewe Green
Posted
09 Apr 2019
Closes
26 Apr 2019
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Working Hours - Monday to Friday, 8:30am to 5pm Due to ongoing growth, Radius Payment Solutions, a leading global fleet management company, are looking for a Credit Collections Officer to join our credit team at our head office in Crewe. As a Credit Officer in Collections you will be responsible for your own ledger (portfolio of accounts) and be required to work defaulted accounts via inbound and outbound calling. You will be working accounts from 1-60 days arrears. This role has a the opportunity to qualify for a monthly commission scheme based on performance related indicators and would also offer the potential to study for a professional credit management qualification with ICM. What benefits do we offer? Excellent training and coaching. Annual salary review and bonus scheme. Opportunities for ongoing development and progression. Brand new office with onsite canteen and gym! Secondment opportunities to work in our international offices. Life assurance. Local and online discounts including corporate gym membership and discounted restaurants. 22 days holiday plus Bank Holidays (increasing with each year of service to a maximum of 25 days). Pension. Service Awards at 5, 10 and 20 years. Employee Assistance Programme. Cycle to Work Company sick pay Why choose Radius? What makes us different? Fast growing, global company with over 1100 employees across 14 countries. A UK Top Track 100 company. Innovative, technology driven culture. Fantastic opportunities for ongoing development, training and career progression. Secondment opportunities to work in our international offices. What will you be doing as a Collections Credit Officer? Management of cheque ledgers Collection of returned direct debit payments in line with company procedure To include initial contact with customers when payments are returned, securing alternative payment and all collections activity to pre-legal stage Making decisions with regard to the stopping of accounts. Re-evaluating accounts for release in line with the terms of our credit insurance policy Dealing with customer complaints Building and maintaining strong relationships with sales teams What experience/skills/attributes do you need? A confident telephone manner Team player with also the ability to work on your own initiative Positive attitude and enthusiasm towards work Good eye for detail Excellent ability to communicate at all levels Developing and maintaining excellent relationships with external sales agents Complaint handling Sales ledger maintenance Ability to prioritise and manage own workload If you would like further information regarding this role please contact Vicky Lloyd on +441270 507376. Not sure if this role is right for you? Why not come along to our Careers Event being held at the Radius Campus on Thursday 4th April 2019 from 5:30pm. You will have the opportunity to find out more information about Radius and the roles we are currently recruiting for. For more information please contact our Radius Careers Team on +441270 507376 or via email

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