Senior Account Manager

Venn Group
09 Apr 2019
21 May 2019
Contract Type
Full Time

Permanent Senior Account Manager
Recruitment Agency reference: 6822330
Location: Ascot

A Performance and Marketing agency based in Ascot are on the look out for a Senior Account Manager to join their experiential team. The successful candidate will develop and deliver varying projects for their clients. The successful candidate will have agency experience and will have experience of dealing with clients at all levels.

Duties will include:

  • Managing multiple projects; developing positive working relationships with all customer touch points
  • Driving client retention, renewals, upsells and clients satisfaction
  • Working with the creative and digital team to deliver inspiring launch events and tore opening activations
  • Keeping up to date with the new technology and innovation to drive football and create shareable social media content
  • Partnering with internal cross-functional teams to understand customer goals and key performance metrics and creating plans to exceed those goals throughout the campaign
  • Managing customer activity with CRM tools for maximum efficiency and visibility with follow ups
  • Adhering to established processes and workflows
  • Upsell when appropriate
  • Developing and growing existing accounts

Required experience and skillset:

  • Customer Relationship Management experience
  • Computer Literate (MS Word, Excel, Outlook & PowerPoint)
  • Business Acumen, sound decision making, analytical and organisational skills
  • Excellent presentation skills
  • Superb time management skills
  • Ability to work under pressure
  • Knowledge of footfall decline in retail
  • Ability to prioritize multiple responsibilities
  • Agency or experiential experience
  • The ability to drive a car
  • Strong communication skills
  • Account Management experience over multiple projects
  • Knowledge and experience of contract and contract negotiations
  • Attention to detail
  • Can work independently or part of a team

To apply for this role or to find out about other technology jobs, please contact Tim Christie on the Reading Digital Recruitment team on or
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

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