Retail Manager - Charity Store - London
Retail Manager- Charity Store London
Do you have a flair for retail and a real passion to work for a charity that really does make a difference to people, day in, day out? We want to hear from you!
You will be accountable for achieving maximum sales within the shop ensuring that direct costs are kept to a minimum. Using best charity retail practice, creative flair, and an ability to lead by example, you will enable the shop team to create an inviting shop which encourages sales and promotes excellent customer service.
Key responsibilities include maximising sales by maintaining high standards of display and layout in the shop and shop windows, ensuring that stock density is maintained, regular rotation of stock is carried out and that maximum realistic prices are obtained on donated items, in accordance with charity guidelines, as well as Bought in Goods.
Gift aid is a vital source of income from donated goods and you should ensure that this is maximised when dealing with customers and donors, ensuring that excellent customer service is provided at all times. You should also ensure that high standards of cleanliness are maintained throughout the shop including the sales floor, stock processing area, offices and communal areas. You and your shop team will support the Area Manager in suggesting and implementing local initiatives to maximise sales and generate stock donations.