Graduate Administration & Customer Service - Entry Level

Recruiter
Absolutely Recruitment
Location
Kingston Upon Thames
Posted
06 Apr 2019
Closes
14 May 2019
Sector
Retail
Contract Type
Permanent
Hours
Full Time

Entry Level Administration Assistant, Kingston upon Thames

Upto £20,000 per annum

ARE YOU A GRADUATE (OR EQUIVALENT) WHO IS LOOKING TO BUILD UPON THEIR OFFICE EXPERIENCE

DO YOU HAVE GOOD ORGANISATION AND ADMINISTRATION SKILLS

Our client, a large brand name, requires an administrator to provide a highly professional level of customer service and support to the company’s customers via telephone, email and letter. You will be trained thoroughly and will be fantastic move in your career.

Key Duties:-

  • Providing a high level of service support and administration for both internal and external customers

  • Answering telephone enquiries within departmental targets as well as dealing with e-mails, formal letters and occasionally face to face

  • Ensuring essential administrative tasks are carried out whenever necessary to provide an efficient and effective service

  • Assisting customers who have made appointments to see us face-to-face
  • Handling verbal and written complaints professionally and effectively
  • Processing information onto a computer system

To be considered for these roles you must:-

  • Be educated to degree level or equivalent

  • Have proven experience in a professional office environment

  • Have high level of customer service skills

  • Have excellent interpersonal and communication skills both written and verbal

  • Have an excellent telephone manner

  • Be proficient in Microsoft Office

  • Have the ability to work on own initiative and as part of a team handling a wide variety of tasks

  • Have good organising and planning skills

  • Live locally to Kingston upon Thames

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