C# .NET Software Developer

Recruiter
The JM Group
Location
London (Greater)
Posted
07 Apr 2019
Closes
06 May 2019
Contract Type
Permanent
Hours
Full Time
The JM Group are working in partnership with an established Payments organisation who require a C# .NET Developer to join their brand new department to support the US. Candidates must have proven C#.NET and SQL development skills. The salary for this role is up to £47,000 basic salary, plus benefits and bonus.

Essential Duties and Responsibilities:

● Create customer-facing tools for the enhancement of the product

● Liaise between the development and customer facing teams on issues and product change

● Drive resolution of technical escalations including identification of root cause

● Effectively communicate with Engineering teams to update them on product needs from a client perspective

● Troubleshoot and address issues that are escalated by support or sales teams

● Analyze reported issues, production logs, and customer feedback to identify systemic improvement opportunities

● Collect, consolidate and assist in prioritizing bugs, issues and enhancement requests for the product teams

● Proactively manage complex client support issues by researching and resolving them quickly and efficiently

● Ensure that support materials including FAQs, KB articles and internal trainings are maintained and up to date to enable internal consistency and customer self-service

Qualifications

Knowledge, Skills & Abilities

● Degree level education, ideally in Computer Science or equivalent

● Programming experience with C#, .NET, Java, JavaScript, Node.js

● Experience with SQL – Oracle, MYSQL, MSSQL or similar technologies

● Proven record of solving complex technical problems with customers and engineering teams

● Excellent organization skills including ability to multi-task and balance multiple priorities

● Ability to communicate effectively with all levels of client teams

● Extensive knowledge in designing and developing multi-tiered software solutions

If you are interested in this role, please apply in the first instance with an up-to-date copy of your CV.

The JM Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Group is an Equal Opportunities employer and we encourage applicants from all backgrounds

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