IT Technician

Recruiter
Strawberry Recruitment Solutions
Location
Workington
Posted
05 Apr 2019
Closes
05 May 2019
Contract Type
Permanent
Hours
Full Time
IT Technician

West Cumbria

Salary to £20K

Our client is a leading training provider.

The role is a customer facing role and the main duties would be:

Providing first and second line support to staff and students, this may be remotely, over the phone or face to face.

Visiting classrooms repairing issues with display screen equipment in the classrooms.

Ensure that helpdesk tickets are resolved in compliance with the company SLA agreement.

Provide admin support and update IT financial records as required to the IT department as required.

Attend weekly helpdesk meetings updating the IT team on the status of tickets within the helpdesk.

Work within the IT team to provide support to staff and students across the company network, supporting around 800 devices over 5 sites running Windows 10.

Creating user accounts for staff, students and commercial course visitors.

Providing training to staff

Skills required:

Active Directory

Windows Server 2012 R2 and Server 2019.

Windows 7 and Windows 10.

Office365.

Cisco Networking Equipment.

Cyber Security

ESSENTIAL APPLICATION INSTRUCTIONS:

With regards to Strawberry’s GDPR obligations, in respect of candidate personal data, we must insist that upon applying to this – or any other role – all candidates must also, along with attaching their CV, choose the covering letter option and include either of the following two statements in the message body:

“I CONSENT” to my personal data being stored by Strawberry Recruitment Solutions Ltd in respect to this or any other vacancy Strawberry feel may be suitable.”

OR

“I CONSENT to my personal data being stored by Strawberry Recruitment Solutions Ltd in respect to this vacancy ONLY.”

WE ARE UNABLE TO PROGRESS YOUR APPLICATION UNTIL THIS ACTION HAS BEEN DONE!

Please note that Mark Gaunt is the Strawberry Data Protection Officer. Your data will be stored until prior notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request.

Please also note regards your application:

If you are not contacted within two weeks, unfortunately on this occasion you have been unsuccessful.

Strawberry Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Strawberry Recruitment Solutions Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds

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