Business Development Manager

CPL Online Limited
05 Apr 2019
10 May 2019
Contract Type
Full Time
Business Development Manager

Permanent (37.5 hours per week, Flexible Hours available between 8am-6pm)

Benefits: 23 days’ holiday plus statutory; Standard Life Pension, health care plan, free parking and an excellent working environment with additional staff perks/benefits

About Us

At CPL Online we work with the biggest and most renowned Hospitality businesses and iconic brands such as Coca Cola, Carlsberg, Marston’s and Heineken to name just a few, to help them understand the drivers of staff engagement and develop learning solutions to increase staff satisfaction and retention.

At CPL our mission is clear: To be the leading provider of digital learning & engagement tools for hospitality in the world.

About You

You will need to be a confident and outgoing individual with excellent interpersonal skills, who is not afraid to push yourself to achieve realistic and ambitious goals, thus helping to advance company growth and building yourself a long-term career in the process.

At CPL we believe in home grown talent and rewarding our stars by providing progression opportunities that are based on merit, not time served. As a Business Development Manager you will have the opportunity to be part of an excellent working environment, with a friendly team and supportive culture which allow the possibility to learn and progress.

The Role

* Work towards achieving new business targets in revenue, leads and conversions.

* Constantly look to develop and strengthen the product offering looking to incorporate the latest hot topics and trends into how CPL Online can best promote products/solutions and achieve greatest conversion results.

* Think of new ways to generate further revenue and play to the Companies strengths.

* Monitor and work with sales manager on KPI’s e.g. Leads>Pipeline>Opportunities>Secured Revenue targets and conversion rates.

* Ensure all client correspondence for email and telephone calls (in and out bound) are handled in a timely and professional manner.

* Ensure all leads and sales pipeline are updated in CRM to show a true reflection of the sales stage and best estimate on length of time to conversion.

* During downtime, undertake research to generate and establish new business leads and offering to further generate revenue.

* Work closely with client management teams where applicable to ensure all client details and requirements are understood and managed.

* Advise Client Management team at renewals stage on upsell opportunities attending Client renewal presentations when required.

* Suggest ideas for new marketing campaigns to drive further new business.

* Work closely with the rest of the sales team to identify lead generation for new business opportunities.

* Attend a weekly sales meeting to review the company sales target and actual performance while providing an update on your own leads, pipeline and sales activity for the week.

* Provide accurate pipeline information using CRM and work with management to improve future revenue opportunities and growth of the business.

* Using CRM, keep accurate and up to date records of achieved sales and submit a monthly commission form.

* Work to weekly appointments target delivering first class presentations to prospective Clients.

* Attend industry led events to network and generate leads as and when required.

* Self-manage your day to day admin and management tasks.

The Person

* Passionate about the Hospitality industry

* Strong negotiation skills and able to influence

* Confident and skilled in business presentations

* Proficient in technology, experience working with Microsoft Dynamics advantageous

* A desire to further their career within the Commercial area of the business

* Excellent phone manners, impeccable communication and interpersonal skills

* Pro-active, business-oriented and a positive can-do attitude

CPL Online values Our core values are important to everyday life at CPL and successful candidates will be:


Progressive. Versatile. Forward-thinking.


Friendly. Loyal. Professional.


Imaginative. Explorer.


Trusted. Smart. Sound.


Knowledgeable. Geeky.

If you think you have what it takes to be a part of our future, we would love to hear from you. To be considered for an initial telephone interview please send your C.V. via our Applicant Tracking System.

CPL Online is an equal opportunities employer.

Candidates must be eligible to work in the UK.

Close Date: 30th April 2019

Similar jobs

Similar jobs