Compliance Monitoring Manager

Willis Towers Watson
05 Apr 2019
04 May 2019
Contract Type
Full Time

The Group Compliance Function aim is to proactively support Willis Towers Watson to generate sustainable value, helping the company to deliver good client outcomes, manage its conduct, protect against regulatory risk, and to maintain strong regulatory relationships. We aim to be a trusted partner to the business.

We lead the management and co-ordination of Willis Towers Watson Group Compliance policies and procedures, identifying applicable regulatory requirements and implementing relevant processes to enable standards to be met. We also provide guidance and training. The Compliance team leads the management and co-ordination of the requirements of our global Regulators.

The Role

Reporting to the Head of Central Compliance, the Compliance Monitoring Manager’s role will be to develop a risk-based compliance monitoring plan, and lead on carrying out monitoring to check on the business’ compliance with regulatory requirements and internal policies and procedures, and report to Senior Compliance Leadership and Line of Business management, as appropriate. Principal Duties will include the following:

  • Manage and deliver the agreed Compliance Monitoring Plan in accordance with company monitoring standards to ensure that the controls reviewed meet regulatory and company requirements.

  • Produce the risk-based Monitoring plan and gain necessary approvals

  • Ensure assurance recommendations are tracked through to satisfactory resolution through interaction with stakeholders, including Senior Management and Board.

  • Ensure regular engagement with Compliance Business Partners to understand business unit specific developments that will impact upon current and future monitoring activity.

  • Recommend updates and gain agreement to changes made to the Monitoring plan during the year

  • Engage in wider dialogue across the three lines of defence functions to ensure that all key risk areas are subject to suitable oversight and that efforts are not being duplicated unnecessarily.

  • Support the Senior GB Compliance Leadership Team with the timely provision of assurance reports, challenging control weaknesses and monitoring control improvements.

  • Management of a small team.

The Requirements

  • Educated to Degree level or equivalent.

  • Professional experience within an insurance broking or insurance environment or within a highly-regulated business environment. The candidate should have at least three years working in an operational, compliance, risk, audit or legal role.

  • Strong regulatory and corporate governance knowledge/understanding required.

  • Experience of leading/motivating teams to achieve results

  • Excellent interpersonal and influencing skills, with the ability to engage effectively at all levels to promote an effective and business focused compliance culture.
  • Ability to work, both individually and as a team, under pressure to tight timelines and without direct supervision.

  • Demonstrates high integrity at all times
  • Proactive and a self-starter

  • Organised and methodical.

  • Excellent analytical problem-solving skills.

  • Strong communication skills, both orally and in writing

  • Commercial awareness - a commercial and pragmatic approach to managing compliance risks.

  • Commitment to continuous professional development, and maintaining excellent understanding of regulatory developments.
  • Must be committed to maintaining a robust compliance culture and high ethical standards.
  • Fluent business English essential.

  • IT literate - knowledge of Microsoft office packages needed.

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas - the dynamic formula that drives business performance. Together, we unlock potential. Learn more at

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.

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