Configuration Manager

Recruiter
Capita Resourcing
Location
Leeds
Posted
05 Apr 2019
Closes
03 May 2019
Contract Type
Permanent
Hours
Full Time
Configuration Manager

Business overview

Capita Primary Care Services England (PCSE) provide key administrative and payment services on behalf of NHS England ranging from managing supplies, performers list and market entry applications through to moving medical records. We do this and more for GPs, Dentists, Opticians and Pharmacists as well as those working in the teams around them and associated disciplines

Configuration Manager

This role is responsible for co-ordinating the availability of the Environment estate and their configuration and build levels to ensure they are at the correct level to support delivery and BAU.

This does not imply the role holder is responsible for its maintenance but rather for managing all system deployments, outages and downtimes. These may be either for upgrades or due to a system malfunction.

This role will also ensure there is a definitive “Environment Management Configuration database (CMDB)" which will be a single version of the truth for Software levels of all software, from Base Metal Build, application layer and Standard Operating Environment to Capita policy standards.

Configuration Manager Responsibilities

* Providing everyone working in Service Management and support with correct and accurate information on the present configurations with their physical and functional specifications

* Defining and documenting the procedures and working practices to be followed

* Identifying, labelling and recording the names and versions of the CIs that make up the IT services, infrastructure and their relationships

* Controlling and storing definitive, authorised and trusted copies of specifications, documentation and software

* Reporting the current status and history of all items on the IT infrastructure

* Ensuring that all Changes to CIs are recorded as soon as practicable

* Tracking and reconciling the actual state of the IT infrastructure against the authorised configuration records and data

* Educating and training the organisation in the control processes

* Reporting metrics on CIs, Changes and Releases

* Auditing and reporting exceptions to infrastructure standards and Configuration Management procedures

Environment Management Responsibilities

* Be responsible for the upkeep of the Environment estate such as:

* System Integration Test 1 (SIT 1)

* System Integration Test 1 (SIT 2)

* System Integration Test 1 (SIT 3)

* Production Support Environment

* User Acceptance Test (U.A.T)

* Training Environment

* Data Integration and Test (D.I.T)

* Production

* Accountable for producing daily a sitrep of each of the above environments health and patch levels as per ITIL 3 guidance.

* Hold environment change boards (weekly)

* Liaise with both Service and NHSE to co-ordinate down time and upgrades in line with new Releases.

* Act as first point of contact for PCSE delivery & BAU to identify and resolve issues with any of the environments.

* Hold weekly path 2 live environment meetings to ensure functional and non-functional releases follow a defined and agreed path 2 live.

* Accountable for the production and upkeep of Automation and Regression packs.

Configuration & Environments Manager Skills

* Configuration Management

* IT Testing Environments Management

* Communication

* Change management

* Project planning

* Stakeholder management

* ITIL 3 Practitioner

* Service Management background

Configuration & Environments Manager Package

* £50,000 - £60,000

* 33 Days Holiday (Including Bank Holidays)

* Remote Working

* Travel Expenses

* Pension

* Childcare Vouchers

* Cycle to Work

* Medical Cash Plan, Dental Plan

* Additional Life Assurance, Spouse / Partner Assurance, Critical Illness Insurance, Group Income Protection

* Discounted Dining Card

* Vehicle Breakdown Cover

* Gym Discounts

Configuration & Environments Manager

If you are looking to join a brand-new team with exciting prospects and an actual career with progression, this could be for you! Send over your CV for immediate consideration.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy

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