Senior Pensions Administrator

Recruiter
MB Fitzgerald
Location
Croydon
Posted
04 Apr 2019
Closes
18 May 2019
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

MB Fitzgerald are working with a third-party administration bureau who are looking for two Senior Pension Administrators to join their team.

The positions have arisen as a result of the tremendous growth that this successful business is experiencing and represents an opportunity for candidates to join a business that will support your growth and development.

Main Responsibilities:

  • Prioritising work to ensure delivery in accordance with client Service Level Agreements.
  • Processing member events within targets ensuring it complies with internal standards and scheme and legislative rules.
  • Processing scheme events within targets ensuring it complies with internal standards and scheme and legislative rules.
  • Peer reviewing and checking member and scheme events processed by less experienced Administrators to ensure they comply with the scheme rules and legislation.
  • Producing letters, emails and reports based on set templates as well as producing bespoke letters and emails where required.
  • Answering incoming calls and resolving queries.
  • Maintain a culture which reflects company values, and puts the member at the heart of all activities.
  • Attendance of Trustee or client meetings.
  • Attending internal and external meetings to provide support and guidance on related client administration issues.
  • Keeping up to date with technical and scheme changes.
  • Participation in ad hoc administration projects/exercises.
  • Identifying and recording non-core fee events.
  • Liaising with contacts to maintain and build strong client relationships.

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