Customer Service Advisor

Recruiter
TATE
Location
Borehamwood
Posted
03 Apr 2019
Closes
26 Apr 2019
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Customer Service Advisor

Borehamwood

£20,000

Our client is an award winning leader within their market committed to the development and growth of their employees with excellent benefits, reward and recognition. They have an exciting opportunity for the right candidate to join their successful team within a fun environment offering accelerated career development.

Job Role

* To answer and handle calls promptly in a friendly and courteous manner

* Identifying, responding and resolving customer queries where possible and escalating them to the relevant departments where necessary

* Respond to all enquiries through telephone (Inbound and outbound), email, fax and post

* Keep customer records up to date at all times

* Keep up to date your knowledge of policies and knowledge

* General administration duties

Ideal candidate -

* Customer service experience

* Excellent telephone manner

* Sound knowledge of Microsoft Office

* Drive and determination

* Team player

Tate is acting as an Employment Agency in relation to this vacancy

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